Author Archives for Gavin Mish
November 12, 2020 9:15 am
Published by Gavin Mish
It’s no secret that communication is a vital part of running a successful business. Enabling your workforce to actively and quickly communicate with clients and with each other has been imperative since the start of business. Now, within the rapid-pace of our continuously growing digital economy, utilizing technology to communicate quickly and effectively is key to reducing wasted hours and...
November 2, 2020 1:30 pm
Published by Gavin Mish
Technology can be an incredible tool in the right hands, capable of growing and enhancing business endeavors and entrepreneurial ambitions across the world. It may seem that utilizing the latest technological innovations is something geared towards large tech conglomerates and corporate mega-companies, small to medium-sized businesses should also take advantage of today and tomorrow’s technological advances to secure a brighter...
October 27, 2020 12:52 pm
Published by Gavin Mish
Let’s face it. Technology know-how is essential to business and workplace productivity in 2020. With the current pandemic affecting all corners of the world, almost every business has had to take a long, comprehensive look at their current technological capabilities and adapt those capabilities for a mostly remote workforce. These adaptations have not been easy for some, garnering frustrating growing...
October 26, 2020 12:27 pm
Published by Gavin Mish
Due to the current pandemic, the business world strides closer and closer to an almost fully-remote digital space. It’s essential that companies, even small local companies, adapt to the current digital environment to survive. It’s not all doom and gloom, though. Technology has created an ever-evolving array of powerful business tools and assets that, if wielded correctly, can potentially achieve...
October 22, 2020 12:00 pm
Published by Gavin Mish
Not all businesses, especially small to medium-sized companies, have the budget or the infrastructure to support a full-time technology team department or even a dedicated technical support professional. However, neglecting to take on professional technical support can be detrimental to company productivity and even disastrous if cyber attacks, data breaches, or data loss occurs. As a Massachusetts-based IT support...
October 8, 2020 12:01 pm
Published by Gavin Mish
Picture this, you’re about to hop into a Zoom meeting with potential “big-win” clients. You’ve prepared meticulous notes, you’re dressed to impress, you’re hyped up – you’re ready to win. And… Zoom won’t open and your computer freezes up right before you’re about to hop into this enormously important meeting. Then, 5 minutes late, you finally get your computer restarted...
October 5, 2020 12:03 pm
Published by Gavin Mish
If you have an on-site data center running your technical infrastructure and systems, Smart Hands IT services may present the perfect solution to your company’s technological needs. For today’s blog, let’s take a quick look at Smart Hands IT support service so that you can decide if Smart Hands is the right choice for your business. What is “Smart Hands?”...
September 29, 2020 11:12 am
Published by Gavin Mish
Working from home may seem like a breeze, but in reality, it can be a challenging transition for individuals used to the 9-to-5, in-office lifestyle. With COVID-19 wreaking havoc on our everyday schedules, it’s essential to keep productivity, digital and non-digital, just as high as if you were in the office (if not higher). As IT experts, we’ve become well-versed...
September 17, 2020 9:14 am
Published by Gavin Mish
Many companies utilize live chat or messaging services to provide on-demand support and instantaneous customer service to site users and potential customers. Live chats are invaluable when it comes to answering customer or client inquiries as they happen in real-time, keeping potential customers on your website, and up to date with the latest information. As reported by Karako, “52% of...
September 15, 2020 12:00 pm
Published by Gavin Mish
The best way to resolve an IT disaster is to prevent it before the incident actually happens, especially while most of the country works remotely. While data loss, security breaches, and threats yet to be identified are unfortunately an everyday occurrence as a byproduct of our increasingly digital lifestyle, there are steps that you and your business can take to...
September 10, 2020 3:00 pm
Published by Gavin Mish
Staying up to date with the latest technological trends has transformed from personal interests to a necessity in today’s business world. This is especially true in a world plagued by the current global health crisis where entire businesses have shifted to a remote workforce, utilizing at-home technology to get their daily tasks done. As Gary Vaynerchuk, CEO of VaynerMedia, puts...
September 3, 2020 1:15 pm
Published by Gavin Mish
What is 5G? The age of 5G is upon us, and yet even as mobile companies race to build the biggest and most efficient 5G network, many people still do not know precisely what 5G means. Despite what you may have heard, 5G simply represents the fifth generation of wireless communication technology. It uses low, mid, and high band wavelengths...
