When IT “Works” But Costs You More Than You Think
For many Boston-area businesses, IT problems don’t always manifest as outages or full-blown cybersecurity incidents. Company email is still working, and files are still open; all systems appear stable. But beneath the surface, “working” IT environments can hide inefficiencies that quietly drain time and money and create significant opportunity costs for businesses. Global system/operational inefficiencies…
Read MoreWhy Fast IT Response Times Matter Most
IT marketing is full of buzzwords, catchy lingo that sounds fancy and flashy, like AI-powered dashboards, next-generation platforms, and smart-automated workflows. While those tools have their place and can be useful, the marketing lingo doesn’t matter much when something goes awry, and help doesn’t arrive. For many organizations, especially in the Boston metro area, response…
Read MoreEveryday Employee Behavior is a Cybersecurity Risk
When businesses consider cybersecurity, they frequently focus on technology such as firewalls, antivirus software, and monitoring systems. While those tools are essential, one of the biggest cybersecurity risks for Boston-area businesses/organizations has nothing to do with hardware or software. It’s everyday employee behavior. The after-the-fact cybersecurity services M&H Consulting regularly provides are to address incidents…
Read MoreHow to Recognize Phishing Emails Lurking in Your Inbox
Historically, phishing emails were easy to spot. They were littered with hilariously poor grammar, awkward phrasing, and openings like “Dear Sir or Madam.” Today, that’s no longer the case. Modern phishing emails are often polished and convincing. Because of improved data collection and automated writing tools/AI, attackers can now impersonate almost anyone, whether it’s vendors,…
Read MoreWhy Every Business Can Benefit From a Technology Consulting Firm Audit
No matter how well a company is running, technology has a way of quietly growing complicated. Systems get added, and employees come and go. The “office tech guru” quits, and before long, no one has a complete picture of what’s actually in place or which platforms everyone is licensed for! That’s where an outside IT…
Read MoreWhat Is Cyber Recovery? Every Business Needs a Plan Before an Attack Happens
Cybersecurity often focuses on prevention: firewalls, antivirus software, email filtering, and training. All of that matters. But even the strongest defenses can’t guarantee a business will never be compromised. Cyber recovery is the plan for what happens after a cyberattack occurs. It’s not about stopping the attack; it’s about responding quickly and mitigating the damage/fallout….
Read MoreOne for All! External IT Can Work Alongside In-House Teams
Not every business has a fully staffed IT department; in fact, many small businesses don’t. Some have a single manager juggling every help desk ticket, and others have an unofficial “tech guy” who just happens to know how everything works (sort of). That’s where remote IT support companies come in, making all the difference by…
Read MoreCybersecurity in Greater Boston & Massachusetts
Cybersecurity threats may be global, but the impact is always local. Massachusetts-based businesses are not immune to this growing international issue; in fact, some businesses/institutions are sought-after targets. From phishing schemes that mimic local law firms to ransomware campaigns targeting healthcare providers, Boston-area organizations face constant digital pressure. At M&H Consulting, our cybersecurity solutions combine…
Read MoreOn-Site or Managed Off-Site? Finding the Right IT Support
Every business has moments where remote fixes are enough and moments when only an on-site visit will do. At M&H Consulting, we’ve built our support systems to deliver both. We want to provide the flexibility and responsiveness that match each client’s unique needs. No two businesses’ IT support needs are the same! For most businesses,…
Read MoreRemote IT Support When Trouble Strikes
When an IT problem arises, panic can set in, and time is of the essence. Every hour of downtime = lost productivity, lost revenue, and growing frustration for staff! Unfortunately, too many businesses know what it feels like to wait days for help. At M&H Consulting, we’ve built our reputation on changing that old narrative….
Read MoreBoston Businesses & The Cloud: Technology Can Feel Local Again
For many Massachusetts/Boston-area business owners, the concept of “the cloud” can sound intimidating or just completely abstract. The cloud is often presented as a distant, faceless technology, something you hand over your data to; it’s scary, and you hope for the best. But at M&H Consulting, this is not how we present or provide our…
Read MoreHuman Relationships Still Matter in a Remote IT World
Remote support has become the norm for many companies. But, that doesn’t mean it has to feel cold, impersonal, and distant. In fact, the remote IT specialists that you want in your corner fully grasp that technology is only part of the equation. What really builds confidence and loyalty is the human connection behind the…
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