The role of information technology (IT) in business is ever-changing and expanding. In today’s world, most every business across all industries uses IT to some degree, whether it is a POS system to process sales transactions or a website that provides details about the company and its products or services. These are just a couple examples of different IT technologies that exist in many businesses. Let’s take a look at the basic IT services that nearly every business should have in place:
Data Security Measures
It seems every month or so we hear of a data breach or hacking event in which a number of clients’ respective information is compromised, be it credit card information, online usernames and passwords, or even full names, addresses, and/or social security numbers (SSNs). It is the responsibility of the business operators to store and protect all client information through encryption or other means, both for the safety of the clients and in abiding by the law. At M&H Consulting, we strive to employ the safest and most stringent of security measures in line with your industry, and we make it a point to properly and thoroughly train the right people in your company to manage and access this information.
Mobile Devices
In many fields of business, employees use mobile devices for daily operations, such as tracking the progress of a manufactured good, for example. For the safety and privacy of your employees and of the company as a whole, these devices should be secure and up to date with the latest software. As a manager or owner, you may also choose to set limits on the capabilities of these devices to deter and prevent workers from using them for personal or entertainment purposes (e.g., block Facebook or YouTube). This, obviously, limits the use of these devices for strictly work operations.
Backup and Data Recovery
When mistakes happen or disaster strikes, it’s important to be able to have access to your files. A backup creates a digital copy of all the files on a device to be accessed in case a certain file gets accidentally deleted, or if a flood or fire cuts power or access to the building. On most platforms, you can choose to back up files to the cloud or to a separate device, like a computer. It’s important to backup regularly so that you have a copy of all the files, especially the most recently created ones.
Internet Connection
Nearly everyone is able to go online, with a smartphone, a tablet, a computer, or any other device that can connect to the internet. As such, your office should be outfitted with an internet connection, be it WiFi, ethernet cables, or both. Ethernet cables are more reliable and provide a faster connection than WiFi, but hardwiring your place of business can be expensive. Even so, it is definitely worth the expense. An internet connection in the office allows you to research and analyze what your consumer base is looking for, in terms of marketing practices, for example. For further reading on this topic, learn how your business can benefit from hardwiring the office.
Phone Service
Last in our brief list of IT services is having a telephone line in your office. This will facilitate communication between you and customers/clients, vendors and retailers, manufacturers, and anyone else with whom you may conduct business. You can also install phones throughout the building to interact and communicate with employees, departments, and other team members. Finally, you may choose to install landlines, mobile phones, or both.
At M&H Consulting, we specialize in providing only the necessary IT office equipment and services to our clients. We inspect your place of business and analyze your needs and those of the rest of your team to offer the best IT solutions in the industry. If you’re wondering how your office and team can benefit from IT equipment and services, contact M&H Consulting today, by phone at 1-(866)-964-8324, or visit our contact page.
Categorised in: Assistive Tech, Business Management, Business Transformation, computer, Computer Support, data management, Devices, hardware, Innovation, IT Consulting Services, Security, support, wifi, wireless