POS Systems & Staff Training

August 17, 2019 10:10 am

POS systems in restaurants can be a headache, especially if yours is not working to your advantage. There are a few things you can do to improve your operating systems and functionality in your restaurant. 

Signs of Old POS System Troubles

Have you been working on the same POS system for quite some time now? Does your system lag, act up during the rush, and crash all together on occasion? This is common for many restaurants, and you can avoid downtime by making a step towards a new POS system.

Sometimes restaurants find themselves falling behind in pace, expanding their menu and, thus, not having room in the computer for everything, or just simply outgrowing their old POS system. 

If you think your system is outdated, it may be difficult for you to function in the restaurant with ease and efficiency. Don’t make your workflow harder on yourself and your employees. Instead, look into options for improvement. 

Choosing the Right POS System for Your Business

When considering a new POS system, M&H Consulting tech support can help you choose a system that best fits your restaurant. We’ll consider your level of intricacy at work, type of orders, and the number of options, buttons, and projects you’ll require. 

Training Your Staff on Your New System

Our team will then help you install the new system and help setup your hardware and software. After your new system is installed, you’re going to need to train your staff how to use it. This means workshops, practice runs, and time to really get a feel for the new computers. M&H Consulting can help you train your employees on site when you make updates to your POS systems. 

This is so helpful for restaurant owners and managers who simply don’t have the time on their hands to do it themselves. We can train your staff in groups, and train until they feel comfortable with the new flow of things.

After some time, your staff will feel relieved after having worked with a new system, and it will quickly show efficiency and improvement in service. The point of a new system is for your staff to deliver prompt and smooth service, unlike the last system that dealt your team some setbacks.  

We can roll out a new system for you when you reach out to us directly. Let’s look into your options for new POS systems, and get your business up to date with better functionality.

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