When it comes to computer use, people generally have the same types of questions and misconceptions. If you’re experiencing general issues with your printer, monitor or computer, check out these quick FAQs. Some of your questions may be answered.
My printer is printing smudged/crooked pages
If your printer is printing messy pages, you may have to clean it. All printers have some type of printer cleaning or testing mode that can check to see if the everything is running properly. If your pages are printing crooked, try re-aligning the paper in the paper tray. Take the paper out, clean it up, and straighten it out before putting it back in.
How do I fix a paper jam?
Turn off your printer and locate the ejection button. Pay attention to alerts on your screen to see where the trouble is. Remove the paper that’s stuck in between the tray and the printer. Inspect the equipment to make sure nothing was damaged with the paper jam. If there is paper stuck in the printer door or anywhere else visible, try removing it before turning the printer back on to try printing again.
I lost my printer installation disk, how can I install my printer?
You don’t necessarily need the installation disk to setup your printer. You can download installation software programs online from the company in which you purchased your printer. You can download these software programs, or even have a new disc send to you.
My computer does not turn on, what do I do now?
Check your power cord to make sure it’s completely plugged into the wall and you’re connected.
Try resetting your circuit breaker if you still don’t have power. Try locating your main power source to check it out and be sure everything is functioning properly.
Why does my computer keep crashing?
Sometimes computers crash because they haven’t been shut down for some time, or they’re loaded with information that’s slowing down the processing time. Sometimes there’s no rhyme or reason for when computers freeze. If your computer freezes often, try to shut it down after every use and see if you have any improvements. Try cleaning things out with software
‘No signal input’ message
If you see this message, it’s most likely because your monitor is off or has no connection. Check that the monitor is indeed on, and the cables are not disconnected. Ensure everything is tightly connected. Most computers have a screw to hold the connectors in place.
M&H Consulting, LLC offers professional IT consulting & support for small– and medium –size businesses in the Boston and surrounding New England areas. We are based in Natick, Massachusetts, and we offer full-service technical support and development focused on all the technical needs of the small business. Contact M&H Consulting for questions about your technology at (866) 964-8324.